Lincoln, Rhode Iceland (Vocus) 6 October 2010

Amica Mutual Insurance Co. back in customer satisfaction was rated by a national home insurance? for a ninth year in a row? according to the JD Power and Associates 2010 National Insurance Ownership Study released this week.

â? To receive this award nine years in a row demonstrates our commitment to customer service, â? Said Robert A. DiMuccio, Chairman, President and CEO of Amica. â? ATI? s the basic principle on which our company was founded, and we even kiss TODAY> ???? Interaction, policy offerings:

The ranking is based on a survey of more than 12,900 homeowners who were to rate their satisfaction with their homeowners insurance companies in five categories surveyed billing and payment, price and claims.

â? Amica Mutual ranks highest on for a ninth consecutive year in homeowners insurance, especially good in the five factors that contribute to overall customer satisfaction, â? by J. D. Power and Associates.

â? Wea? back like a handful of companies whose satisfaction scores have increased in this year? DiMuccio said.

Amica earned 849 points possible in 1000 on the Customer Satisfaction Index Ranking, climbing seven points from 2009. The average score among all insurance companies was 750th

DiMuccio said the award is recognition for each of the company’s articles of association? s more than 3,200 employees. â? They deserve a special mention for all they do, â to happen to us? and offer our customers the best possible customer experience in the business!> â ????

earlier this year, Amica Mutual Insurance Company was also higher in customer satisfaction among national auto insurers place in the JD Power and Associates 2010 National Auto Insurance Study.SM was the 11th Consecutive year, Amica has been ranked highest.

Amica has received a number of other awards in customer service this year, including being named â? Customer Champa? BusinessWeek magazine.

Amica Mutual Insurance Company, the nation? the oldest mutual insurer of automobiles, was founded in Providence, RI, in 1907. The company is a national writer of automobile, home and apartment owners, marine and excess liability. Now in Lincoln, Rhode Iceland, the company employs more than 3,200 employees in 40 offices across the country.


About Amica Mutual Insurance


Amica Mutual Insurance Company (www.amica.com)] nationality? the oldest mutual insurer of automobiles, was founded in 1907. The company, in Lincoln, Rhode Iceland, USA, is a national writer of automobile, home and apartment owners, marine and excess liability. Life coverage through Amica Life Insurance Company, a wholly owned subsidiary available. Amica employs over 3,200 employees in 40 offices across the country.

CONTACT:

Vince Burks, Corporate Communications, 50 Amica Way
Lincoln />
Internet: Amica.com
Twitter
: AmicaMutual
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: Amica Mutual Insurance Co.

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